Stevie's Bargain Liquor in Oklahoma City, OK

Reviews about Stevie's Bargain Liquor

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  April 24, 2019, by Gayla Garrett
  I entered this store 20 minutes to close, the night before thanksgiving holiday, to finish up the last bit of shopping I had for Thanksgiving tomorrow. I gather my items and wait til the lines die down a little bit before approaching the register. The owner rings me up and tells me my card is declined ... I ask him to please run it again because I know I have plenty of money on it ... He starts arguing with me stating that if it was declined once it will be declined again. One of his employees leaned over and politely said since it is a chip card you will need to manually punch in the numbers. The guy argues with me some more but says fine if I run it again and its declined you owe me two dollars for the credit card machine fee ... His other employee is shaking his head and murmurs its not going to work again doing it that way ... and it declines again ... He says I owe him two dollars, I ask him to please run it manually like they suggested and he says "They work for ME! Not the other way around!" And he refuses to manually input my card, I told him I would pay the fees if he would just please manually run the card, he refuses. As I'm leaving the store, very angry because I have ten minutes to find another liquor store before closing before a holiday and one of his employee tells me he's so sorry and gives me directions to another liquor store nearby. I make it to that store with three minutes to spare, the prices turned out a lot cheaper, $34 versus the $41 "Stevie" was going to charge me for the same products and guess what, my card worked just fine. Horrible customer service from the owner,a mean-spirited man, who apparently grossly overcharges. His employees were great before and after the transaction ... Asking if I need help finding anything and helping me find another store while their boss lost me and everyone I know as a customer forever.